There are a number of job opportunities in Dubai for customer care positions. A Customer Service Representative assists customers who have problems, orders, or need information about products/services acquired from the organization. Companies like Amazon, Philips, The Emirates Group, HSCB, and Teleperformance are hiring skilled candidates for customer care jobs in Dubai. If you are looking to find customer care jobs in Dubai, this blog includes all the information. Before applying for the job, check out the eligibility requirements and make sure you fulfill those.
A Customer Service Representative plays an important part in delivering an outstanding customer experience by contacting consumers, responding to inquiries, resolving issues, and giving help over different channels. Most companies require staff to manage direct client engagement, and customer service agents frequently work full-time.
A customer care representative performs diverse roles on a daily basis. The duties of the customer care executive are:
If you are wondering how to find customer care jobs in Dubai, go through the step by step guide given below.
To get a customer care job in Dubai you might need a high school diploma or equivalent. Some companies require customer care representatives to hold a bachelor’s degree too. Along with that, you should try to develop your communication and active listening abilities so you can demonstrate to employers that you are ready to establish customer connections.
Also read: How to Get a Job in Dubai as a Fresher?
There are several industries of customer care jobs in Dubai like the insurance, bank, product, and makeup industries. For example, if you are knowledgeable about cosmetics and skincare products, you can consider working as a customer service representative for a beauty business.
Create a professional Dubai standard resume when you have cut down your list of possible companies. Make a CV that covers relevant experience, abilities, and certifications for customer service jobs. Tailor it to the needs of potential employers in Dubai, and review it carefully to eliminate errors in your professional CV. Each time you apply for a job, update your resume to highlight the skills listed in the job description.
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Conduct extensive research on organizations in Dubai that are offering customer care jobs and have a reputation for providing excellent customer service. Apply for jobs there by visiting their company’s career page or on Dubai’s top job portals.
Apply for customer service jobs in Dubai through a variety of channels, including online job boards, corporate websites, and recruiting agencies. When searching for work through online Dubai job portals, keep your profile up to date and active. Your job applications and interview responses should reflect the company’s beliefs and ambitions.
Also Read: Are You Struggling to Find Jobs in Dubai? Here are Top 5 Dubai Job Portals
Networking is extremely important in the Dubai job market. You can connect with recruiters and HRs of companies on LinkedIn. There are professional groups also on LinkedIn that you can join to explore job opportunities. Attending industry events, workshops, and job fairs expands your professional network.
You may be invited to interviews after applying for various customer care jobs in Dubai. The interview for a customer service representative position may include a practical test, so be prepared to discuss how you intend to handle frequent circumstances, such as assisting a client in learning how to utilise a product. The interviewer may ask questions about your capacity to engage with others. Research the most typical interview questions for the position and ensure you can respond by emphasizing your talents and past expertise.
The salary for customer care jobs in Dubai depends upon various factors like your skills, experience, the type of company you are applying to, full-time part-time, day shift- or night shift jobs, etc. However, we have provided a tentative estimate about customer care jobs salary details below.
Level of Experience | Salary in AED |
0 to 1 Years | AED 3,633 Per Month |
1 to 3 Years | AED 4,257 Per Month |
6 to 9 Years | AED 4,461 Per Month |
9 to 12 Years | AED 5,257 Per Month |
12 to 15 Years | AED 5,544 Per Month |
Salary Source: Naukrigulf.com
Several companies in Dubai offer customer care jobs. You will find several job options for customer care roles on Dubai’s job portals like LinkedIn, Indeed, Bayt, Dubizzle, Naukrigulf, etc. Some of the popular recruiters for customer care jobs in Dubai are:
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To get job search assistance you can consider connecting with Learnwithfaiz, Dubai’s learning career coach service which has helped several job seekers get a job in Dubai. We offer resume writing services, LinkedIn personal branding services, and a Dubai job assistance package that will help you in securing a job in Dubai.
We hope that this post on how to find customer care Jobs in Dubai was helpful and informative.