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Room Attendant
Hilton Dubai , UAE

Hilton, a global leader in the hospitality industry, is currently hiring a Room Attendant for its Hilton Garden Inn Dubai, Mall Avenue location. This full-time, on-site role plays a vital part in maintaining the cleanliness and guest satisfaction standards of the hotel. The Room Attendant supports the Housekeeping and Laundry department in delivering exceptional guest experiences by ensuring guest requests are met promptly and facilities are maintained to the highest standards.

Key Responsibilities:

  • Maintain high cleanliness standards across guest rooms and public areas in line with Hilton brand expectations.

  • Support housekeeping and laundry team operations and delegate daily responsibilities efficiently.

  • Monitor team appearance, performance, and adherence to brand guidelines.

  • Provide excellent guest service, ensuring preferences and special requests are fulfilled.

  • Coordinate release and preparation of rooms in collaboration with floor supervision.

  • Oversee housekeeping controls such as employee attendance, master key handling, and inventory (linen, uniforms, etc.).

  • Manage special service requests such as ordering flowers and personalized linen for guests.

  • Maintain Lost & Found logs and handle monthly reporting and donations.

  • Coordinate cleaning, repair, and distribution of staff uniforms and guest laundry.

  • Replace Laundry Attendant duties as needed during absences.

Ideal Candidate Profile:

  • Previous experience in housekeeping and laundry services.

  • Strong planning, organizational, and communication skills.

  • Intermediate proficiency in Microsoft Office and other computer applications.

  • A team player with excellent attention to detail and a positive, service-focused attitude.

  • Committed to delivering a high level of guest satisfaction.

  • Good interpersonal skills and the ability to follow established procedures.

About Hilton:
Hilton is a world-renowned hospitality brand with a century-long legacy of delivering exceptional service and accommodations. With a mission “to fill the earth with the light and warmth of hospitality,” Hilton continues to lead the industry through innovation and excellence. Join the team and become part of a global family dedicated to creating memorable guest experiences.

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