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Fashion Consultant – Lacoste
Chalhoub Group Dubai , UAE

Inspire. Exhilarate. Delight.
Join Chalhoub Group as a Fashion Consultant for Lacoste, one of the world’s most iconic fashion brands. As part of our high-performing retail team, you’ll deliver world-class customer experiences, drive sales, and champion brand initiatives — all while growing your career with the region’s leading luxury group.

Key Responsibilities:

  • Deliver outstanding customer service and drive individual and team sales targets.

  • Build and nurture strong client relationships with an omnichannel approach.

  • Capture and analyze customer behavior, bestsellers, and slow-moving items to support business insights.

  • Maintain compliance with visual merchandising (VM) and store SOPs.

  • Ensure timely processing of Click & Collect orders.

  • Accurately input customer data to support marketing and CRM initiatives.

  • Promote and assist customers with the MUSE Loyalty Program and its features.

  • Support marketing campaigns, store events, and brand activations.

  • Stay updated on Lacoste’s social media activity and promotional strategies.

  • Actively participate in store feedback loops to improve customer and employee experience (eNPS, CX).

  • Provide insights on product trends and customer preferences to buying teams.

What You’ll Bring:

  • Excellent communication skills in English; Arabic is a plus.

  • Passion for fashion and customer engagement.

  • Team player with attention to detail and sales focus.

  • Previous retail experience preferred.

What’s in It for You:
At Chalhoub Group, we invest in your growth. From personalized learning paths to career mobility and competitive benefits — including healthcare, flexible working, child education support, and employee discounts — we ensure your career journey is as rewarding as your work.

Diversity & Inclusion:
We embrace and celebrate diversity in all its forms. Chalhoub Group is an equal opportunity employer committed to creating an inclusive environment for all team members.

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