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Waiter / Waitress
Nour Arjaan by Rotana Fujairah , UAE

Nour Arjaan by Rotana is seeking enthusiastic and dynamic Waiter / Waitress professionals to join their Food & Beverage team in Fujairah. The ideal candidate will be passionate about hospitality and guest service, and committed to creating a memorable dining experience. This is a full-time, on-site role suitable for individuals looking to grow their careers in a fast-paced hotel environment.

Key Responsibilities:

  • Welcome and seat guests while delivering professional and personalized service.

  • Perform all necessary food and beverage service tasks as per hotel standards.

  • Maintain high hygiene and cleanliness standards across the outlet and service equipment.

  • Acquire in-depth knowledge of the menu to provide accurate recommendations to guests.

  • Monitor food and beverage quality to ensure excellent customer satisfaction.

  • Use upselling techniques to enhance guest experience and maximize revenue.

  • Handle customer queries and complaints in a prompt and satisfactory manner.

  • Prepare and maintain service areas before, during, and after operations (mis-en-place & mis-en-scene).

  • Minimize waste, breakage, and spoilage through careful handling and service.

Skills Required:

  • Strong guest service and interpersonal communication skills.

  • A positive attitude and the ability to remain calm under pressure.

  • Attention to detail and a hands-on approach to service delivery.

  • Teamwork and adaptability in a high-volume hospitality environment.

Qualifications:

  • Diploma or degree in Hospitality Management or vocational training in Food & Beverage.

  • Previous experience in a high-volume restaurant or hotel setting preferred.

  • Good command of English; additional languages are an advantage.

Competencies:

  • Adaptability

  • Customer Focus

  • Recognizing Differences

  • Taking Responsibility

  • Teamwork

  • Understanding the Job

About Nour Arjaan by Rotana:
Nour Arjaan by Rotana is a prominent part of the Rotana Hotel Management Corporation, renowned for its world-class hospitality across the Middle East, Africa, Eastern Europe, and Turkey. With a focus on guest satisfaction, Rotana properties are designed to offer elegant living spaces, personalized service, and warm hospitality in prime locations.

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