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Nour Arjaan by Rotana is seeking enthusiastic and dynamic Waiter / Waitress professionals to join their Food & Beverage team in Fujairah. The ideal candidate will be passionate about hospitality and guest service, and committed to creating a memorable dining experience. This is a full-time, on-site role suitable for individuals looking to grow their careers in a fast-paced hotel environment.
Key Responsibilities:
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Welcome and seat guests while delivering professional and personalized service.
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Perform all necessary food and beverage service tasks as per hotel standards.
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Maintain high hygiene and cleanliness standards across the outlet and service equipment.
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Acquire in-depth knowledge of the menu to provide accurate recommendations to guests.
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Monitor food and beverage quality to ensure excellent customer satisfaction.
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Use upselling techniques to enhance guest experience and maximize revenue.
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Handle customer queries and complaints in a prompt and satisfactory manner.
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Prepare and maintain service areas before, during, and after operations (mis-en-place & mis-en-scene).
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Minimize waste, breakage, and spoilage through careful handling and service.
Skills Required:
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Strong guest service and interpersonal communication skills.
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A positive attitude and the ability to remain calm under pressure.
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Attention to detail and a hands-on approach to service delivery.
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Teamwork and adaptability in a high-volume hospitality environment.
Qualifications:
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Diploma or degree in Hospitality Management or vocational training in Food & Beverage.
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Previous experience in a high-volume restaurant or hotel setting preferred.
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Good command of English; additional languages are an advantage.
Competencies:
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Adaptability
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Customer Focus
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Recognizing Differences
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Taking Responsibility
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Teamwork
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Understanding the Job
About Nour Arjaan by Rotana:
Nour Arjaan by Rotana is a prominent part of the Rotana Hotel Management Corporation, renowned for its world-class hospitality across the Middle East, Africa, Eastern Europe, and Turkey. With a focus on guest satisfaction, Rotana properties are designed to offer elegant living spaces, personalized service, and warm hospitality in prime locations.
