Job Title: Receptionist 

Job Description:

We are seeking a professional and customer-focused Receptionist to join our team in Dubai. In this role, you will be the first point of contact for our clients, ensuring smooth front desk operations while supporting clinic sales and customer service goals.

You will work closely with the team to maintain compliance with Department of Health (DOH) regulations, uphold high standards of service, and contribute to the overall client experience.

Key Responsibilities:

• Collaborate with team members to ensure compliance with DOH policies, health, and safety protocols

• Accurately manage all documentation, including patient files (medical and spa), feedback forms, cabin and retail product inventories, brochures, and promotional materials

• Strive to meet sales targets set by the Spa Manager, staying informed about ongoing promotions and actively communicating them to clients

• Coordinate with therapists to schedule clients according to treatment plans

• Recommend system improvements to enhance efficiency and service quality

• Ensure reception staff maintain excellent grooming and professional presentation

Qualifications:

• Open to female candidates of Arabic nationality, aged 35 years and below

• Minimum 2 years’ experience in a receptionist or customer service role, preferably in healthcare or aesthetics

• Background in sales is highly desirable

• Proficiency in Microsoft Office; knowledge of clinic management software is a plus

• Excellent communication, organizational, and interpersonal skills

Salary & Benefits:

• Up to 8,000 AED all-inclusive (depending on experience and qualifications)

• Full-time position in Dubai, UAE

• Opportunity to work in a reputable, high-end healthcare environment