Pawspact is seeking a compassionate, tech-savvy, and customer-focused Veterinary Receptionist to join their team in Abu Dhabi. In this role, you will be the first point of contact for clients, ensuring a warm welcome for both pets and their owners, managing appointments, and providing valuable information on veterinary care. The position requires excellent communication skills, a love for animals, and the ability to handle administrative tasks efficiently in a fast-paced environment.

Responsibilities:

• Greet and welcome clients and pets with professionalism and empathy.

• Provide advice on pet care services and address client inquiries.

• Manage appointments using clinic scheduling software.

• Maintain clear communication via phone, email, and in-person.

• Upsell relevant clinic services and products.

• Handle patient records, billing, and other administrative tasks.

• Manage and represent the clinic’s social media presence positively.

• Ensure a clean, organized, and welcoming reception area.

Skills & Requirements:

• High school diploma or equivalent (additional administrative certifications are a plus).

• Previous experience as a receptionist or in a similar administrative role, preferably in veterinary or healthcare.

• Strong communication and interpersonal skills with empathy for animals.

• Proficiency with computer systems, scheduling software, and social media platforms.

• Ability to multitask and manage time effectively.

• Sales-oriented mindset and a genuine passion for animals.

Preferred:

• Knowledge of veterinary terminology.

• Experience managing business social media accounts.

• Familiarity with PMS systems.

About Company:
Pawspact is committed to delivering affordable, high-quality veterinary care with compassion and excellence. They strive to create a welcoming environment for clients while ensuring the best care for pets.