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Reception and Customer Service Representative | Enfield Royal Clinics – Abu Dhabi
Enfield Royal Clinics Abu Dhabi , UAE

Join Enfield Royal Clinics, a premier name in cosmetic surgery and anti-aging treatments, as a Reception and Customer Service Representative. Located in Abu Dhabi, this full-time, on-site role is ideal for candidates who are organized, client-focused, and passionate about delivering exceptional service in a high-end clinical environment.


About Enfield Royal Clinics:

With roots in Hull City, UK, Enfield Royal Clinic is part of an internationally acclaimed medical chain recognized for advanced cosmetic surgery and anti-aging solutions. We prioritize personalized consultations and tailored treatments, earning the trust of an elite clientele across the region.


Key Responsibilities:

  • Greet and welcome clients with professionalism and warmth.

  • Schedule and manage client appointments.

  • Address customer inquiries and provide timely, accurate information.

  • Handle front desk responsibilities including phone calls, emails, and walk-in clients.

  • Ensure the reception area is organized and presentable at all times.

  • Assist in managing customer complaints or feedback with empathy and efficiency.

  • Maintain confidentiality of client information and uphold clinic policies.


Requirements:

  • Minimum education: High school diploma or equivalent.

  • Previous experience in a customer service or receptionist role is preferred.

  • Excellent verbal and written communication skills.

  • Fluent in English; Arabic fluency is a strong advantage.

  • Proficient in basic computer systems and scheduling tools.

  • Polite, presentable, and able to multitask in a fast-paced clinical setting.

  • Willingness to work on weekends and holidays, as needed.

  • Professional demeanor with strong discretion in handling private client information.


Employment Details:

📍 Location: Abu Dhabi, UAE
🕐 Job Type: Full-time (On-site)
🏢 Industry: Healthcare / Aesthetic Clinics


Why Join Us?

  • Be part of a renowned international clinic with a reputation for excellence.

  • Work in a supportive, elegant, and patient-centric environment.

  • Opportunities for career growth within the aesthetics and cosmetic care industry.

  • A chance to positively impact lives by being the first point of contact for valued clients.


How to Apply:

Click Easy Apply or send your updated resume to the job poster directly via LinkedIn. We look forward to welcoming enthusiastic and professional candidates to our growing team.

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