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Rotana Hotel Management Corporation PJSC is seeking dynamic and motivated Waiters/Waitresses to join their Food & Beverage team in Abu Dhabi. The role is focused on delivering excellent guest service and creating memorable dining experiences while maintaining high hospitality standards.
Responsibilities:
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Greet, seat, and serve guests in a professional and personalized manner.
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Perform all tasks related to food and beverage service as per hotel standards.
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Acquire strong knowledge of the food & beverage menu to assist guests with recommendations.
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Monitor and maintain quality of food and beverage served.
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Handle guest complaints and queries professionally.
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Ensure hygiene and cleanliness standards in the outlet.
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Prepare service areas before, during, and after service (mis-en-place and mis-en-scene).
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Minimize wastage, breakage, and spoilage.
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Use upselling techniques to enhance guest experience and boost revenue.
Skills & Qualifications:
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Diploma/degree in Hospitality or vocational training in Food & Beverage.
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Prior experience as a Waiter/Waitress in a high-volume restaurant.
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Good command of English; additional language skills are a plus.
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Strong guest service and interpersonal skills.
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Ability to stay calm under pressure with great attention to detail.
Key Competencies:
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Adaptability
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Customer Focus
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Teamwork
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Responsibility & Accountability
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Recognizing Differences
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Strong Job Understanding
Company Details:
Rotana Hotel Management Corporation PJSC is a leading hospitality brand in the Middle East, known for its premium hotels, world-class service, and commitment to creating memorable guest experiences. With a strong culture of growth and excellence, Rotana provides rewarding career opportunities for hospitality professionals.
