Job Title: Waiter/Waitress – Hospitality Service Expert

Job Description:

We are looking for a dedicated and customer-focused Waiter/Waitress to join our hospitality team. Your role will involve ensuring a seamless dining experience for guests by providing exceptional service, maintaining a clean dining area, and coordinating with kitchen staff for timely meal delivery.

Key Responsibilities:

• Table Management: Promptly clear and reset tables to ensure a clean and organized dining area.

• Food Service: Collaborate with kitchen staff to deliver meals efficiently while maintaining high presentation standards.

• Guest Interaction: Greet customers, take accurate orders, and ensure a smooth dining experience.

• Hygiene & Safety: Adhere strictly to food safety and hygiene regulations.

• Menu Expertise: Provide informed recommendations based on guest preferences and dietary needs.

• Upselling: Promote daily specials, beverages, and desserts to enhance the dining experience.

• Order Accuracy: Ensure guest requests are precisely communicated to the kitchen and delivered efficiently.

Skills & Qualifications:

✔ Menu Knowledge: Well-versed in food offerings, able to make pairing recommendations.
✔ Upselling Abilities: Skilled in promoting additional items to maximize guest satisfaction.
✔ Adaptability: Thrives in fast-paced environments, managing multiple tasks efficiently.
✔ Customer Service: Strong communication skills with a guest-first approach.
✔ Detail-Oriented: Ensures accurate order handling and smooth coordination with the kitchen.