Al Bandar Rotana & Al Bandar Arjaan by Rotana is seeking dynamic, self-motivated food & beverage professionals to join their team as Waiter/Waitress. This full-time, on-site position offers an excellent opportunity to develop your hospitality career in a luxurious hotel environment. As a Waiter/Waitress, you will play a vital role in delivering an exceptional dining experience to guests, ensuring that every meal is memorable.

Key Responsibilities:

• Perform all necessary tasks to service food and beverage according to the hotel’s performance standards.

• Greet and seat customers, providing them with professional, discreet, and personalized service.

• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests.

• Ensure the quality of food and beverage served meets hotel standards.

• Practice excellent customer relations and attend to customer complaints or queries.

• Maintain hygiene and cleanliness standards in the outlet and service equipment.

• Prepare for service by setting up the restaurant, ensuring all mis-en-place is ready.

• Aim for minimum wastage, breakage, and spoilage during service.

• Actively use up-selling techniques to exceed guest expectations and increase revenue.

Skills and Qualifications:

• Education: Ideally, a diploma/degree in hospitality or vocational training in food & beverage.

• Experience: Previous experience as a Waiter/Waitress in a high-volume restaurant or hotel.

• Language Skills: A good command of English (additional language skills are a plus).

• Strong guest service and interpersonal skills.

• The ability to adapt, work well under pressure, and pay attention to detail.

Knowledge & Competencies:

• Adaptability and ability to thrive in a fast-paced environment.

• Customer focus and a commitment to creating positive guest experiences.

• Teamwork and collaboration with other team members.

• Ability to take responsibility and recognize differences to cater to diverse guest needs.