Shangri-La Dubai is an award-winning luxury hotel offering exceptional accommodations, dining, and hospitality. The property features 302 rooms, serviced apartments, residences, and offices, blending traditional luxury with modern functionality.

Responsibilities:

• Support daily banquet operations and collaborate closely with the events team

• Handle guest complaints professionally and effectively

• Ensure smooth banquet operations while maintaining high service standards

• Continuously seek ways to enhance guest satisfaction

• Create an exceptional experience for guests

Skills & Qualifications:

• Passion for Food & Beverage and ability to manage event operations

• Strong guest service orientation and welcoming manner

• Enjoys interacting with guests and customers

• Fluent in English

• Preferably experienced in luxury restaurants or 5-star hotels

• Curious and eager to learn new culinary trends

• Committed to high-quality food service

• Willingness to work in shifts