Wafeq, a leading finance software platform for small and medium businesses in the Middle East, is looking for a User Experience Researcher to enhance product strategy and design. The role focuses on user-centered research to improve B2B accounting solutions for businesses across KSA and UAE.

Key Responsibilities:

• Plan and conduct user research (usability testing, interviews, surveys, A/B testing, ethnographic studies, competitive analysis).

• Analyze qualitative and quantitative data to identify key insights and translate them into actionable product strategies.

• Conduct contextual design investigations to understand user behavior, pain points, and challenges.

• Present research findings effectively through reports, data storytelling, and stakeholder communication.

• Advocate for user-centered design and collaborate with designers, product managers, and engineers.

Required Qualifications & Skills:

• Fluency in Arabic and English (Required).

• 3+ years of UX research experience in a B2B environment (Preferably in KSA & UAE).

• Bachelor’s or Master’s in HCI, Design, Computer Science, or related fields (preferred).

• Strong understanding of UX research methodologies and data analysis.

• Ability to synthesize complex data and provide actionable recommendations.

• Experience working with agile development teams and in remote setups.

• Passion for understanding user behavior and digital product interactions.

📌 Location: Remote (Time Zones: GMT+1 to GMT+4)
📌 Employment Type: Full-time

🚀 Join Wafeq and help shape the future of finance software with user-centered innovation! Apply now.