Mashreq, one of the leading financial institutions in the UAE, is seeking a Universal Banker for its Retail Banking Group at Dubai Internet City. This on-site internship role involves operating within the new model of Express Branches, providing sales, service, and transaction support to both existing and new-to-bank (NTB) customers. The position offers an opportunity to gain hands-on banking experience in a dynamic and customer-focused environment.

Responsibilities:

• Operate in the Express Branch model to deliver exceptional customer service.

• Provide sales support for banking products and services.

• Assist customers with transactions, inquiries, and account management.

• Support both existing and NTB (new-to-bank) customers.

• Ensure compliance with bank policies, procedures, and regulatory requirements.

• Contribute to branch sales targets and service excellence standards.

Skills and Qualifications:

• Strong communication and interpersonal skills.

• Customer service-oriented mindset.

• Ability to manage multiple tasks in a fast-paced environment.

• Knowledge of banking products and services is an advantage.

• Open to fresh graduates or candidates seeking banking internship experience.

About the Company:
Mashreq is one of the oldest and most innovative banks in the UAE, offering a wide range of retail, corporate, and international banking services. With a strong commitment to digital transformation and customer satisfaction, Mashreq continues to shape the future of banking in the region.