Polyclinic.ae, a leading medical centre in Dubai, is seeking a Russian-speaking Treatment Coordinator to provide a seamless and personalized patient experience. This full-time, on-site role involves coordinating patient care, managing appointments, and ensuring smooth communication between patients and medical professionals.

Key Responsibilities:

• Serve as the primary point of contact for patients, ensuring a positive experience.

• Schedule and coordinate patient consultations, treatments, and follow-ups.

• Provide detailed information about medical procedures and services.

• Maintain accurate patient records while ensuring confidentiality.

• Build strong patient relationships and enhance satisfaction.

• Collaborate with medical and administrative teams to optimize operations.

Requirements:

• Fluency in Russian and English (written and spoken) is essential.

• Experience in a similar role, preferably in healthcare or medical tourism.

• Excellent communication and interpersonal skills.

• Strong organizational and multitasking abilities.

• Customer-focused mindset with a passion for patient care.

• Knowledge of medical terminology is a plus.

What We Offer:

• Competitive salary and benefits package.

• Work in a state-of-the-art medical facility in a vibrant Dubai district.

• Supportive and collaborative work environment.

• Opportunities for career growth and professional development.