As a Telephone Operator, you’ll be the voice of the organization—managing inbound and outbound calls, directing inquiries, and supporting internal communication across departments with professionalism and courtesy.

📞 Key Responsibilities

• Answer and route incoming calls to correct departments or individuals

• Make outbound calls for follow-ups, confirmations, or relaying messages

• Maintain accurate records of all telephone communications

• Greet callers professionally and follow set communication protocols

• Handle multiple lines and multitask effectively

• Assist with basic administrative duties as required

✅ Requirements

• Emirati National (UAE passport holder)

• Good verbal communication skills in Arabic and English

• Previous experience as a telephone operator or in customer service preferred

• Familiarity with multi-line phone systems

• Basic computer skills (Microsoft Office)

• Calm, courteous, and professional demeanor under pressure

• Organized, detail-oriented, and able to multitask efficiently

🌟 Desired Skills

• Strong interpersonal and listening skills

• Ability to manage stressful situations professionally

• Good memory and message-handling accuracy

• Positive, customer-first attitude