Middlesex University Dubai is hiring a Student Advising Assistant to support student services and enhance the academic journey of its learners. This is a full-time, on-site role ideal for individuals with strong administrative capabilities and a passion for student engagement and success.

Key Responsibilities:

• Serve as a point of contact for student enquiries via face-to-face, phone, or online.

• Assist with academic documentation requests including transcripts, status letters, and WES applications.

• Provide support and guidance on academic and financial queries.

• Collaborate on student retention and success initiatives.

• Support quality assurance through service evaluation and process improvement.

• Assist in student case management, liaising with internal and external agencies (KHDA, MoHESR).

• Perform administrative tasks including KPI tracking, planning, and report generation.

• Participate in new staff orientation, training, and professional development.

• Promote inclusivity and equality in all student-facing activities.

Job Requirements:

• A relevant undergraduate degree.

• Practical experience in a university or higher education environment.

• Understanding of UK and UAE educational policies and quality standards.

• Strong written and verbal communication skills.

• Proficiency in spreadsheets, databases, and presentation tools.

• Excellent interpersonal and teamwork abilities.

• Commitment to confidentiality, accuracy, and student-centered service.

• Ability to analyze data and provide strategic input for continuous improvement.

Preferred Skills:

• Experience using IT systems to support business processes.

• Familiarity with QAA Quality Code and educational regulations in the UAE.

• Ability to manage multiple priorities in a dynamic academic setting.

Job Details:

• 🧑‍💼 Position Title: Student Advising Assistant

• 🏫 Company: Middlesex University Dubai

• 🏢 Workplace Type: On-site

• 📍 Location: Dubai, United Arab Emirates

• 📅 Job Type: Full-time