Job Title: Store Manager

Job Description:
We are seeking a dynamic Store Manager to oversee all aspects of store operations, focusing on achieving sales growth, maximizing profitability, and ensuring a superior customer experience. This role requires strong leadership in developing and managing staff, driving sales performance, maintaining visual merchandising standards, and ensuring the store operates efficiently.

Key Responsibilities:

• People Development/HR:

  • Lead the recruitment, hiring, and training of high-quality associates and management.

  • Train and provide ongoing coaching to the team on product knowledge, sales skills, and visual merchandising.

  • Organize weekly staff meetings and daily briefings to communicate store goals, new procedures, and performance targets.

• Customer Experience/Sales:

  • Ensure high-quality customer service through regular assessments and coaching.

  • Lead by example on the selling floor, assisting customers and supporting all selling functions.

  • Implement and maintain visual merchandising standards, promotions, cleanliness, and organization of the sales floor and stockroom.

• Drive Sales & Profitability:

  • Meet or exceed sales, payroll, shrinkage, and conversion goals.

  • Develop strategies to boost sales and control operational expenses.

• Operational Effectiveness:

  • Control company assets by adhering to loss prevention measures and managing inventory, returns, exchanges, and store maintenance.

  • Ensure compliance with all company policies and store procedures.

Skills Required:

• Extensive experience in Sales, Marketing, and Operations, particularly in retail and brand management, with a focus on fashion.

• In-depth knowledge of market trends, brand positioning, and economic factors affecting the retail industry.

• Strong communication skills, both written and verbal, with proficiency in business English.

• Solid computer skills (Outlook, Excel, SAP) and report analysis capabilities.

• Numeracy and literacy skills.

• Ability to perform heavy lifting and stand for extended periods during scheduled shifts.

Minimum Qualifications & Experience:

• High school education or equivalent.

• Minimum of two years of experience as a Store Manager with a proven track record of driving sales, profitability, and team development.