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Emaar
Dubai , UAE
Emaar, a global leader in hospitality and lifestyle experiences, is seeking a Spa Therapist for its General Spa division. This role ensures exceptional guest experiences through world-class spa treatments, professional service, and genuine hospitality. The ideal candidate will represent the brand throughout the guest journey, ensuring every visitor leaves delighted and satisfied.
Key Responsibilities:
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Deliver a wide range of spa treatments to the highest standards.
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Represent the brand and ensure a flawless guest journey from arrival to departure.
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Maintain service excellence by adhering to operational standards and procedures.
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Proactively prevent guest complaints and ensure effective service recovery.
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Communicate effectively with colleagues, always prioritizing guest satisfaction.
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Support in creating a welcoming, empowered, and personalized environment for guests.
Qualifications & Skills:
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Recognized qualification in Spa Therapy.
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Minimum 2 years’ experience in a 5-star hospitality spa environment.
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Strong command of written and spoken English (additional languages are a plus).
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High school diploma required; college degree in Hotel Management or related field preferred.
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Exceptional customer service, adaptability, resilience, and problem-solving skills.
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Ability to work in a fast-paced environment with high energy and positivity.
Why Join Emaar?
At Emaar, customer focus, ownership, speed, and adaptability are at the core of our DNA. We take pride in delivering flawless experiences, value innovation, and empower our people to dream big and act fast while shaping the future of hospitality.