The Skywards Commercial Manager (Air Partners) will be responsible for managing Emirates’ airline partnership portfolio, including the initiation, negotiation, and management of new partners, as well as the day-to-day management of existing partners. The role aims to maximize revenue through strategic partnerships, ensuring seamless member experience and business evolution to meet changing needs.

Key Responsibilities:

• Develop and manage Skywards Airline Partnerships, including identifying and securing new opportunities and managing ongoing partnerships.

• Lead negotiations and oversee the contracting, technical setup, and marketing activities related to new partners.

• Monitor partnership performance, analyze agreements, and adjust rates to maximize revenue.

• Manage day-to-day activities such as reporting, communications, problem solving, and legal tasks.

• Contribute to forecasting, target setting, and budget processes, and analyze partnership performance to identify potential opportunities.

• Work cross-functionally to implement new products and initiatives, track progress on partner implementation, and support stakeholders with regular updates.

• Participate in strategic projects such as digital reward automation and system integrations.

• Review competitor partnerships to provide actionable recommendations and stay ahead of industry trends.

• Collaborate with marketing and sales teams to run campaigns that maximize partnership awareness and revenue.

• Improve internal processes and documentation to support operations and maintain effective partner relationships.

• Coach and develop team members, ensuring objectives are met and skills are aligned with their roles.

Job Requirements:

• Degree or Honours in Commerce, Marketing, Economics, or a related field.

• 8+ years of experience in Commercial/Sales, with at least 5 years in a senior role in airline management, loyalty marketing, or partner management.

• Strong track record in managing partnership portfolios and delivering results.

• Exceptional communication and negotiation skills, with the ability to manage relationships effectively.

• Strong commercial awareness and solid analytical skills for interpreting data and driving business decisions.

• Self-reliant, driven, and highly organized with a proactive mindset.

Additional Information:

• Full-time, on-site position.

• Attractive tax-free salary with generous travel benefits and comprehensive healthcare package.

• Competitive leave, transport benefits, life insurance, and more.