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Senior Product Designer – CX
Tabby Dubai , UAE

Tabby, one of the fastest-growing fintech companies in the GCC region, is seeking a Senior Product Designer – CX to join their Design team in Dubai. This full-time, on-site position focuses on enhancing internal tools and customer experience solutions by launching new B2E products and refining existing ones. As a Senior Product Designer, you’ll contribute to shaping the product, improving operational workflows, and playing a key role in design strategy and implementation.

Key Responsibilities:

  • Lead the design of new B2E products from concept through launch, aligning user needs with business objectives.

  • Enhance and optimize existing customer support tools by removing friction and improving usability.

  • Gain deep knowledge of business operations and customer needs to inform design decisions.

  • Regularly use and test internal tools to identify UX issues and propose solutions.

  • Collaborate closely with product and tech teams to influence product direction early.

  • Plan and conduct user research to guide design decisions and validate concepts.

  • Contribute to and help maintain the internal design system for scalability and consistency.

Skills & Qualifications:

  • 2–3+ years of experience designing B2B, B2E SaaS, or internal tools.

  • Strong portfolio demonstrating the ability to create simple, user-friendly interfaces for complex products.

  • Excellent visual and interaction design skills.

  • Independent, self-motivated, and organized, with experience working in startups or small internal teams.

  • Effective communicator comfortable presenting ideas to peers and executives alike.

  • Systems thinker with long-term design vision, adaptable to change.

Benefits & Work Environment:

  • Flexible working hours with a focus on Dubai timezone.

  • Remote work options with relocation support (UAE, Armenia, Georgia, Serbia, Portugal, Spain).

  • Participation in employee stock options program.

  • Paid time off and a flexible benefits budget.

  • Inclusive, supportive, and growth-oriented culture.

Company Overview:
Founded in 2020, Tabby empowers users with financial freedom by allowing interest-free payments for shopping online and in-store. With over 32,000 partner brands like Amazon, Noon, IKEA, and Shein, Tabby has generated over $7 billion in transaction volume and raised over $1 billion in equity and debt funding. It is the highest-rated fintech app in the GCC region.

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