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Senior Manager, Sales Engineering
Ciena Abu Dhabi , UAE

Ciena is seeking a Senior Manager, Sales Engineering to lead a new IP and Optical Sales Engineering team addressing customer requirements in the Middle East. This role involves managing a technical sales team, building relationships with key technology decision-makers, and driving Ciena’s solutions across the region. The ideal candidate will have over 10 years of telecommunications industry experience, a technical degree, and a deep understanding of optical transport and IP technologies.

Key Responsibilities:

  • Build and maintain trust with key technology decision-makers within the customer base.

  • Serve as the subject matter expert and technical advisor for Ciena’s solutions.

  • Manage a high-performance team of Pre-Sales engineers, providing mentoring, performance appraisals, and professional development.

  • Lead customer product solution discussions and presentations, ensuring the technical value proposition is communicated clearly.

  • Prepare quotes, RFx’s, and forecasts for customer proposals.

  • Track technological trends, regulations, and market opportunities, aligning them with Ciena’s business objectives.

Candidate Profile:

  • Technical Degree (BSEE or relevant experience).

  • Over 10 years of telecommunications industry experience with expertise in optical transport technologies (OTN, DWDM, DCI) and Core Routing/Switching.

  • Strong understanding of multi-layer network architectures (IP, Ethernet, MPLS).

  • Proven ability to lead teams, manage cross-functional collaboration, and influence senior leadership.

  • Business acumen with understanding of the sales cycle and customer engagement.

  • Fluent in English and Arabic, with excellent written and verbal communication skills.

  • Ability to travel as required (~20%).

What Ciena Offers:

  • A culture focused on growth, wellbeing, and work-life balance.

  • Opportunity to work with cutting-edge technology in a leadership role.

  • Competitive salary and benefits.

Workplace Type: Full-time, On-site
Job Type: Full-Time


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