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Senior Manager, Patient Programs & HEOR MEA
Bristol Myers Squibb Dubai , UAE

Bristol Myers Squibb is seeking a Senior Manager for Patient Programs & HEOR (Health Economics & Outcomes Research) for LR MEA Markets. This on-site role in Dubai focuses on developing, implementing, and managing patient support programs (PSPs) and HEOR strategies to support business objectives. The position requires a deep understanding of patient needs, market access, healthcare dynamics in the Middle East, and strong collaboration across internal and external stakeholders.

Key Responsibilities:

Patient Support Programs (PSPs)

  • Lead design, implementation, and management of innovative PSPs across the LR MEA region.

  • Execute programs covering affordability, co-pay assistance, adherence, patient education, and testing support.

  • Engage with healthcare providers, patient advocacy groups, and stakeholders to ensure optimal program reach.

  • Monitor program effectiveness, using data-driven adjustments to maximize impact.

  • Forecast, budget, and manage PSP spending efficiently.

  • Identify gaps in the patient journey and develop targeted solutions.

  • Maintain comprehensive documentation, including protocols, reports, and training materials.

  • Ensure compliance with relevant regulations and company policies.

Health Economics & Outcomes Research (HEOR)

  • Develop HTA (Health Technology Assessment) and pharmacoeconomic models to optimize reimbursement.

  • Conduct cost-effectiveness and budget impact analyses.

  • Adapt global HEOR reports for regional use, aligning with payer requirements.

  • Collaborate with Global/Regional HEOR teams on mid/long-term strategies.

  • Collect, analyze, and translate outcomes research and budget impact data.

  • Support pricing analysis, manage pricing approvals, and provide declarations as needed.

Governance & Strategy

  • Contribute to pricing and market access strategies.

  • Manage budgets, resources, and compliance for HEOR and market access projects.

Qualifications & Experience:

  • University degree in Life Sciences, Economics, or related field.

  • Minimum 3 years’ experience in PSPs, HEOR, and collaborations with HCAs and patient advocacy groups, preferably in innovative pharma.

  • Knowledge of MEA markets and payer perspectives, pricing & reimbursement trends.

  • Experience navigating complex matrix organizations and managing international planning timelines.

  • Strong analytical, communication, and stakeholder engagement skills.

  • Multilingual skills: English required; French and Arabic are advantageous.

Key Competencies:

  • Understanding of reimbursement legislation, PSPs, HEOR, and Middle East healthcare systems.

  • Ability to build strong relationships with internal and external stakeholders.

  • Flexibility to work across cultures, complex business situations, and matrix partners.

  • Ethical business conduct, attention to compliance, and readiness for 10–30% business travel.

  • Proficient in MS Word, Excel, PowerPoint, and Adobe.

Employment Type: Full-time
Work Location: On-site, Dubai, UAE

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