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Sales Executive – Luxury Jewellery & Watches (Dubai Mall)
Human Craft Dubai , UAE

Job Title: Sales Executive – Luxury Jewellery & Watches (Dubai Mall)

Job Description:

An internationally renowned luxury jewellery and watches brand is seeking an experienced Sales Executive to join its flagship boutique in Dubai Mall – Grand Atrium. This role requires a dynamic individual with strong sales expertise, fluency in Russian and English, and a passion for high-end retail. The ideal candidate will deliver an exceptional luxury shopping experience, build long-term client relationships, and contribute to achieving sales targets.

Key Responsibilities:

Sales & Customer Experience:

  • Provide world-class customer service, ensuring a memorable luxury shopping experience.
  • Support the team in achieving sales targets and maximizing revenue.
  • Develop an in-depth knowledge of the brand’s product range, history, and craftsmanship to offer expert consultations.
  • Build and maintain long-term relationships with VIP and high-net-worth clients.

Client Relationship & Business Development:

  • Expand the client base by proactively engaging with potential customers.
  • Maintain high levels of customer satisfaction and loyalty through personalized service.
  • Leverage CRM tools to manage and grow the boutique’s client portfolio.

Boutique Operations & Presentation:

  • Ensure the boutique meets luxury retail standards in stock management and visual merchandising.
  • Uphold the brand’s executive dress code and business etiquette for high-level engagements.
  • Collaborate with team members to maintain an organized and efficient store environment.

Requirements:

  • Education: Bachelor’s degree or equivalent from an accredited university.
  • Languages: Fluency in Russian and English (Arabic or Chinese is a plus).
  • Experience: 3–5 years of sales experience in luxury retail (jewellery, watches, or high-end fashion).
  • Skills:
    • Strong communication and interpersonal skills.
    • Customer-focused approach with the ability to build rapport.
    • Cross-cultural communication awareness.
    • Proficiency in MS Office and CRM systems.
    • Excellent organization and attention to detail.
  • Residency: Candidates currently based in the UAE will have an advantage.

Compensation & Benefits:

  • Competitive salary package and employment support.
  • Opportunity to work with a prestigious international luxury brand.
  • Career growth and development opportunities in high-end retail.

If you meet the qualifications and are passionate about luxury jewellery and watches sales, apply now with your CV in English!

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