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Sales Account Manager
IBT GLOBAL CALL CENTRE SERVICES L.L.C Dubai , UAE

Position Overview:

We are seeking a results-driven Sales Account Manager to manage and expand key client accounts across the UAE market. The ideal candidate will have a strong background in B2B relationship management, strategic sales planning, and cross-functional collaboration. If you’re passionate about client success and driving revenue growth, this is the role for you.

Key Responsibilities:

  • Develop and maintain long-term relationships with key clients, understanding their business goals and delivering tailored solutions.

  • Conduct regular client meetings to evaluate satisfaction levels, resolve issues, and explore upselling or cross-selling opportunities.

  • Collaborate with internal teams (marketing, product, operations) to align offerings with client expectations.

  • Develop and execute strategic account plans outlining goals, timelines, and growth initiatives.

  • Analyze market trends and competitor activities to refine account strategies and enhance customer positioning.

  • Provide accurate sales forecasts and performance reports to leadership.

  • Lead contract negotiations and pricing discussions to ensure value-driven deals.

  • Use CRM software to document account activity, manage sales pipelines, and track communication history.

  • Deliver impactful sales presentations and product demos that clearly communicate value propositions.

  • Stay updated on industry changes to provide clients with consultative support and relevant insights.

Candidate Requirements:

  • Bachelor’s degree in Business Administration, Marketing, or a related field. MBA preferred.

  • 3 to 5 years of proven experience in sales account management, preferably in a relevant industry.

  • Strong relationship management skills with experience handling high-value B2B accounts.

  • Excellent negotiation, communication, and stakeholder management skills.

  • Proficiency in CRM tools and sales reporting.

  • Ability to adapt to changing client needs and market dynamics.

  • Nationality Preference: Emirati (UAE), Bahraini, Saudi Arabian, Sudanese

Salary Range:

  • AED 4,000 – 5,000 per month
    (₹90,000 – ₹112,500 INR)

Job Location:

  • Dubai, United Arab Emirates

Vacancy:

  • 1 Position Available

Employment Type:

  • Full-Time

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