dnata is hiring a Rostering and Scheduling Supervisor to support Dubai International Airport’s ground operations. In this full-time, on-site role, you will ensure workforce planning aligns with operational demands, compliance standards, and employee well-being through strategic rostering and scheduling.

Key Responsibilities:

• Populate roster patterns using qualified staff based on Resource Planning inputs

• Drive and manage leave planning to ensure fair and efficient distribution

• Create tactical rosters to address fluctuating demands and outsource workforce usage

• Maintain rosters for fairness, rule compliance, and shift distribution

• Allocate overtime resources equitably to cover gaps

• Implement roster adjustments and process employee swap requests

• Enforce consistency in scheduling policies and standards

• Collaborate with Resource Planning and operational departments during roster meetings

• Track staff qualifications and training schedules using WFM systems (e.g., SPX)

• Manage and maintain schedule data in workforce systems to ensure integration with HR platforms

Skills & Requirements:

• Secondary School Certificate (12 years of schooling)

• Minimum 3 years’ experience in operational or support roles

• Understanding of airport operations and manpower planning

• Strong skills in rostering, scheduling, and problem-solving under tight deadlines

• Proficient in:

  • MS Office (especially Excel)

  • Power Automate Desktop

  • PowerBI and Power Query

  • Workforce management/rostering tools

• Strong communication skills, written and verbal

Other Details:

• Safety Sensitive Role: No

• Leadership Role: No

Salary & Benefits:
dnata offers a tax-free salary and exclusive travel and lifestyle benefits, including airline and hotel discounts worldwide. Learn more about dnata’s perks and life in Dubai at emirates.com/careers.