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Room Attendant
Ennismore Dubai , UAE

Ennismore, part of the global Accor network with more than 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations, is hiring a Room Attendant in Dubai. At Ennismore, every team member is encouraged to bring passion, dedication, and service excellence to create memorable guest experiences while contributing to responsible hospitality.

Key Responsibilities:

  • Clean and maintain guest rooms and assigned areas according to hotel standards and procedures.

  • Replenish guest supplies and promptly respond to guest requests.

  • Report any room damage, malfunction, or unusual behavior to the Supervisor.

  • Maintain housekeeping equipment in proper condition.

  • Prepare accurate room status reports and daily productivity updates.

  • Report lost and found items immediately to the housekeeping office.

  • Handle guest complaints professionally and escalate issues to the Supervisor when required.

  • Ensure compliance with the hotel’s health, safety, and hygiene standards.

  • Follow grooming standards and maintain professional conduct at all times.

  • Assist with valet services such as linen delivery and laundry orders.

  • Attend daily briefings, meetings, and mandatory training sessions.

  • Adhere to SOPs, fire evacuation procedures, and first aid protocols.

  • Provide excellent service to all guests, with special attention to VIPs.

Skills & Qualifications:

  • Secondary education or equivalent.

  • Strong organizational and housekeeping skills.

  • Good knowledge of housekeeping operations and standards.

  • Ability to engage with guests politely and professionally.

  • Attention to detail with a proactive approach to tasks.

  • Team-oriented, reliable, and committed to delivering service excellence.

Company Overview:
Ennismore is a creative hospitality company built on a foundation of culture, innovation, and service. As part of Accor, it offers employees opportunities for growth, global mobility, and career advancement. At Ennismore, every employee is considered a Heartist®, empowered to create meaningful connections and lasting guest impressions while contributing to sustainable and responsible hospitality.

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