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Retail Excellence Project Manager
Cartier Dubai , UAE
  • Cartier, the renowned luxury brand, is seeking a Retail Excellence Project Manager to join their UAE-based Commercial Operations team. The role involves managing the implementation of commercial projects, optimizing retail operations, and supporting the Operations team with day-to-day tasks. This is a unique opportunity to drive operational improvements and enhance the client experience within the retail, wholesale, and travel retail networks.

Key Responsibilities:

  • Coordinate and implement commercial projects, including organizing in-boutique kick-offs and staff training on new tools.

  • Manage the implementation and enhancement of new tools according to HQ guidelines.

  • Monitor and assess the performance of ongoing projects.

  • Coordinate IT & Security operations, ensuring timely developments and feedback for the local network.

  • Provide daily support to boutique teams for operational tasks and digital tools.

  • Support operations during major local events like product launches and photoshoots.

  • Manage vendor contracts, budget follow-ups, and track invoices.

Required Qualifications & Skills:

  • 3 to 5 years of professional experience in retail or luxury sectors, with a university degree.

  • Excellent project management skills and strong organizational abilities.

  • Proficiency in MS Office (Outlook, Excel, Word, PowerPoint) and familiarity with POS systems and SAP.

  • Strong communication and interpersonal skills for effective collaboration across teams.

  • Experience in budget management and vendor management.

  • Fluent in English (French and/or Arabic is a plus).

  • Flexibility to work occasional hours outside of the usual schedule and travel within the UAE.

What Cartier Offers:

  • A diverse and inclusive work environment that embraces creativity and excellence.

  • Opportunities for professional and personal growth within a luxury brand.

  • Competitive benefits and the chance to work in a dynamic, high-end retail environment.

Living and Working in Dubai:

  • Experience the unique blend of luxury, culture, and world-class amenities that Dubai offers.


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