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Job Title: Restaurant Supervisor – Hospitality & Operations Leader
Job Description:
We are seeking a Restaurant Supervisor to oversee daily operations, ensure top-notch service, and maintain high hospitality standards. The ideal candidate will be responsible for staff management, customer satisfaction, and operational efficiency to drive restaurant success.
Key Responsibilities:
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Staff Management: Recruit, train, and supervise restaurant employees, ensuring a well-functioning team.
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Scheduling & Oversight: Organize staff work schedules to maintain smooth operations.
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Quality Control: Conduct routine kitchen inspections to uphold hygiene and sanitation standards.
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Food & Service Monitoring: Oversee food preparation, presentation, and storage to comply with safety regulations.
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Guest Satisfaction: Check in with diners to gather feedback and enhance service quality.
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Inventory Management: Ensure food supplies and restaurant essentials are adequately stocked.
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Financial Oversight: Monitor cash flow, settle outstanding bills, and track financial transactions.
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Customer Relations: Address guest feedback and complaints professionally to maintain customer satisfaction.
Skills & Qualifications:
✔ Education: Bachelor’s degree in Business Administration or Hospitality.
✔ Experience: Minimum 5 years in a hospitality supervisory role.
✔ Leadership: Strong management skills with experience in team supervision.
✔ Customer Service: Ability to handle customer concerns with professionalism and efficiency.
✔ Organization & Efficiency: Excellent multitasking and problem-solving abilities.
✔ Work Environment: Ability to thrive in a fast-paced, high-pressure setting.
