Job Title: Restaurant Service Associate

Job Description:
We are looking for a dedicated Restaurant Service Associate to ensure a seamless dining experience for our guests. You will be responsible for promptly clearing and resetting tables, maintaining a clean dining area, and delivering exceptional customer service throughout your shift. You will play a key role in enhancing the guest experience by addressing queries, recommending menu items, and collaborating with the kitchen team for timely dish preparation and presentation.

Key Responsibilities:

• Efficiently manage table turnovers by clearing and resetting tables for incoming guests, ensuring a well-organized and clean dining environment.

• Follow hygiene and safety protocols meticulously while handling food and beverages, processing payments accurately, and ensuring guest satisfaction.

• Respond to guest inquiries, showcasing in-depth knowledge of the menu, and offering insightful recommendations based on preferences and dietary requirements.

• Collaborate with kitchen staff to ensure the prompt creation of dishes and deliver them to tables, focusing on presentation and guest satisfaction.

• Upsell daily specials, beverages, and desserts to enhance the dining experience and increase revenue.

• Continuously maintain a welcoming and professional atmosphere, making each guest’s dining experience memorable.

Skills Required:

• Expertise in upselling and promoting specials, beverages, and desserts to increase customer satisfaction and revenue.

• Strong knowledge of the restaurant’s menu, including the ability to suggest ideal pairings and cater to guests’ dietary preferences.

• Excellent communication skills, with the ability to describe dishes and offer tailored recommendations to guests.

• Proven track record of upselling additional offerings, creating a pleasant and engaging dining experience.