D2W Travel & Tourism LLC, one of the fastest-growing B2B travel portals in the UAE, is looking to hire a detail-oriented and customer-focused Reservations Ticketing Agent. This full-time, on-site position in Dubai is ideal for professionals with experience in booking systems and a passion for delivering top-tier customer service in the travel industry.

Key Responsibilities:

• Handle and process customer reservations and bookings accurately and efficiently.

• Respond to customer inquiries and provide assistance with travel-related services.

• Ensure all bookings comply with company policies and customer requirements.

• Deliver high-quality after-sales service and resolve any post-booking issues.

• Collaborate with team members to maintain smooth operational workflow.

Job Requirements:

• Strong verbal and written communication skills.

• Proficient in using Galileo booking system.

• Prior experience in reservations and ticketing.

• Solid knowledge of customer service principles and best practices.

• Background in the travel and tourism sector.

• Basic sales skills to promote travel services.

• Excellent organizational and time-management abilities.

• Ability to work effectively in a fast-paced environment.

• A Bachelor’s degree in Travel & Tourism, Hospitality, Business, or a related field is an advantage.

Join D2W Travel & Tourism LLC and become part of a rapidly expanding organization that values efficiency, excellence, and customer satisfaction in the travel services industry.