TALENTMATE is hiring a Receptionist for The WB™ Abu Dhabi, Curio Collection by Hilton™. The Receptionist will be responsible for delivering exceptional guest experiences from check-in to check-out, handling audits, and maintaining front desk operations. The role requires professionalism, excellent communication skills, and a guest-focused attitude.

Key Responsibilities:

• Provide efficient reception services for guests, ensuring smooth check-in/check-out processes.

• Respond promptly to guest queries and resolve issues professionally.

• Maintain awareness of guest feedback and communicate relevant information to management.

• Attend training courses and assist with night team development.

• Demonstrate knowledge of room categories, rates, packages, promotions, and hotel facilities.

• Maximize room occupancy through up-selling techniques.

• Handle cash, credit cards, and foreign currencies according to hotel policies.

• Comply with hotel security, fire, and health & safety regulations.

• Follow brand standards and assist other departments as required.

Required Skills & Qualifications:

• Previous experience in a customer-focused industry.

• High school certificate or equivalent.

• Positive attitude, excellent communication, and interpersonal skills.

• Commitment to delivering high-level customer service.

• Excellent grooming standards.

• Ability to work independently and collaboratively.

• Competent IT proficiency.

• Experience in cash handling is an advantage.

About the Company:
TALENTMATE is a platform connecting jobseekers and employers, facilitating professional hiring and recruitment. Hilton, the global hospitality brand, offers a dynamic work environment focused on delivering exceptional guest experiences across its worldwide properties.