Hilton is seeking a professional Receptionist for The WB™ Abu Dhabi, Curio Collection by Hilton. This full-time role involves delivering an exceptional guest experience from check-in to check-out, assisting with front desk operations, and maintaining Hilton’s high service standards.

Key Responsibilities:

• Provide reception services, ensuring a seamless guest check-in/check-out experience.

• Address guest queries efficiently and achieve positive outcomes.

• Maintain communication with the Front Office Manager and Reception Supervisors regarding feedback.

• Demonstrate high-level customer service and adherence to brand standards.

• Attend training courses and support the Night Team’s development.

• Maintain knowledge of room categories, rates, packages, promotions, and hotel policies.

• Maximize room occupancy through up-selling hotel services and facilities.

• Handle foreign currencies, credit cards, and cash according to hotel policies.

• Comply with health, safety, and security regulations.

• Support other departments as required.

Required Skills & Qualifications:

• Previous experience in a customer-focused industry.

• Completed high school certificate or equivalent.

• Excellent communication, grooming, and interpersonal skills.

• Ability to work independently and as part of a team.

• Competent level of IT proficiency.

• Previous experience in cash handling is advantageous.

About the Company:
Hilton is a leading global hospitality company with luxurious full-service hotels, resorts, and mid-priced accommodations worldwide. Hilton is dedicated to exceptional guest experiences and maintaining a welcoming work environment for its team members.

Work Location: THE WB Abu Dhabi, Curio Collection by Hilton

Schedule: Full-time

Brand: Curio Collection by Hilton