Emirates Group is seeking a Receptionist for Medical Services on a 12-month temporary contract to support the health and well-being of its employees. This role offers an opportunity to work in a fast-paced, multicultural environment while delivering top-tier medical administrative services. The Receptionist will provide clerical and administrative support within Aviation Medicine, Reception, and Telephone Room (Medical and Dental), ensuring smooth operations, accurate documentation, and a high standard of service for employees and visitors.

Key Responsibilities:

• Maintain, update, file, and process documentation related to Aviation Medical Licensing in coordination with doctors.

• Oversee assigned areas, report workload drivers, escalate relevant issues, and recommend process improvements.

• Monitor and progress specialised (MEDIFS) e-workflow systems, ensuring proper communication with relevant personnel until resolution.

• Ensure efficient operation of the telephone room, monitoring calls, executing action plans, and escalating complex cases when required.

• Assist senior team members by collecting information for training initiatives.

• Reallocate resources to assist with routine clerical and administrative functions as needed.

• Maintain smooth reception operations, including processing documents for appointments and resolving front-line issues efficiently.

• Ensure all public areas in Medical Services are clean and well-maintained, contacting maintenance as needed.

• Maintain records of bookings for conference rooms, library, and electronic equipment, ensuring proper allocation of resources.

• Generate team rosters and ensure appropriate coverage for clinic hours.

Skills & Qualifications:

• Completion of 10 years of schooling or equivalent, with 3 years of administrative experience.

• Proficiency in spoken and written English.

• Computer literacy including Microsoft Word, Excel, and PowerPoint.

• Proficient in operating a business telephone system.

• Experience in a medical or dental environment is advantageous.

• Experience in customer interaction is advantageous.

Company Overview:
Emirates Group is a globally recognised airline and aviation brand committed to excellence, innovation, and employee well-being. Working with Emirates provides opportunities to grow and develop professionally while enjoying attractive tax-free salaries, travel benefits, and the chance to live in the dynamic city of Dubai.