OnTime HealthCare Services is seeking a professional Receptionist with UAE experience in wellness centers to join their team in Dubai. This role plays a vital part in creating a welcoming environment and ensuring exceptional customer service. As the first point of contact, you will support clients while promoting a holistic approach to health and wellness.

Key Responsibilities:

• Greet and assist clients with warmth and professionalism.

• Manage incoming phone calls, schedule appointments, and maintain the center’s calendar.

• Provide detailed information on available wellness programs, treatments, and services.

• Oversee the client check-in process, ensuring proper documentation and record updates.

• Maintain a clean, organized reception and waiting area.

• Handle billing inquiries, process payments, and assist with insurance verification.

• Collaborate with the wellness team to ensure smooth client experiences.

• Respond promptly to inquiries and resolve client concerns courteously.

Requirements:

• Proven experience as a receptionist in a wellness center or similar role within the UAE.

• Strong interpersonal and communication skills.

• Excellent customer service with a proactive approach.

• Experience in appointment scheduling and calendar management.

• Familiarity with electronic medical records and office software.

• Detail-oriented with strong organizational skills.

• Ability to multitask effectively in a fast-paced environment.

• Professional appearance with a friendly demeanor.

• Fluency in English; additional languages are an advantage.

Benefits:

• Competitive salary (AED 5,000 – AED 9,000 per year).

• Additional benefits package.

About the Company:
OnTime HealthCare Services is part of the OnTime Group, dedicated to providing innovative health and wellness solutions. The company emphasizes exceptional client experiences and a holistic approach to well-being, making it a trusted name in the UAE healthcare and wellness sector.