Joint Space Polyclinic LLC, a multidisciplinary medical clinic in Alserkal Avenue, Dubai, is hiring a Receptionist to manage front desk operations, assist patients, and ensure smooth clinic functioning. The ideal candidate will have strong organizational skills, excellent communication, and prior experience in a healthcare setting.

Key Responsibilities:

✔ Greet and assist patients & visitors, handling inquiries professionally.
✔ Schedule and manage appointments between doctors and patients.
✔ Ensure timely rescheduling and track patient arrivals.
✔ Process billing and payments using medical software.
✔ Handle insurance queries & invoicing efficiently.
✔ Maintain a clean and organized reception area.
✔ Manage medical documentation, scanning, faxing, and filing.
✔ Monitor clinic supplies and place orders as required.
✔ Assist in booking staff & doctor meetings and liaise with other medical departments.
✔ Provide emotional support to distressed patients when necessary.

Requirements & Qualifications:

✅ Secondary school graduate or equivalent (Medical education is a plus).
✅ Minimum 2 years of experience in a healthcare reception role.
✅ Proficiency in MS Office and medical software.
✅ Strong multitasking, organizational, and administrative skills.
✅ Ability to work under pressure and handle sensitive information with discretion.
✅ Excellent communication & documentation skills.
✅ Passion for healthcare excellence and customer service.

📍 Location: Dubai, UAE