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Policy Case Officer
Middlesex University Dubai Dubai , UAE

Middlesex University Dubai is seeking a Policy Case Officer to support its Quality Office and Senior Leadership in policy administration, compliance, and case management. This role involves overseeing student academic and behavioral misconduct cases, maintaining policy documentation, conducting data analysis, and ensuring adherence to institutional and regulatory policies. The successful candidate will play a vital role in policy development, quality assurance, and strategic decision-making to enhance the university’s governance and operational efficiency.

Key Responsibilities:

Policy Administration: Support the development, enhancement, and implementation of university policies and procedures.
Case Management: Handle student academic integrity and misconduct cases, ensuring compliance with institutional policies.
Audit & Compliance: Research and analyze policy issues, ensuring alignment with UAE (KHDA) and UK regulations.
Stakeholder Communication: Provide guidance to students, faculty, and staff on university policies and procedures.
Reporting & Data Analysis: Prepare internal and external reports, track policy trends, and assist in strategic planning.
Quality Assurance & Accreditation: Assist in internal and external reviews, including self-assessments, regulatory submissions, and quality audits.
Project Coordination: Support the implementation of strategic education monitoring and enhancement plans.

Key Qualifications & Skills:

Education: Bachelor’s degree in Education, Policy, Administration, or a related field.
Experience: Prior experience in policy administration, quality assurance, or higher education compliance is preferred.
Analytical Skills: Strong knowledge of research methods, data interpretation, and statistical analysis.
Communication & Writing Skills: Ability to draft reports, conduct presentations, and advise stakeholders.
Technical Skills: Proficiency in MS Office, databases, and quality management systems.
Project Management: Strong administrative skills, attention to detail, and ability to manage multiple projects.

Why Join?

🎓 Work with a Prestigious Institution: Join a globally recognized university with a strong academic reputation.
📈 Career Growth & Learning: Gain experience in higher education governance, policy-making, and strategic planning.
🌍 Diverse & Inclusive Workplace: Work with a multicultural academic community in Dubai.

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