Mediclinic Group is seeking a Patient Administrator (Locum) to manage patient scheduling, registration, and insurance processes while ensuring high-quality patient care. The role supports smooth administrative operations in a healthcare environment and contributes to excellent patient service standards.

Key Responsibilities:

• Manage patient appointment scheduling and registration efficiently.

• Oversee medical insurance processing and related administrative tasks.

• Handle billing and cash-up processes accurately.

• Maintain high customer service standards, enhancing patient experience.

• Use hospital information systems, CRM software, and MS Office applications.

• Maintain knowledge of medical terminology, procedures, and insurance processes.

Candidate Requirements:

• Completed secondary school education (Grade 12) is essential; tertiary diploma or bachelor’s degree in medical science, finance, or accounting preferred.

• 2–3 years of experience in a customer service role, preferably in healthcare.

• Experience in a contact center or healthcare environment is a plus.

• Proficiency in MS Office, CRM systems, and hospital information systems.

• Knowledge of medical insurance processes, medical terminology, and numerical literacy.

Why Join Us:

• Be part of the Mediclinic Middle East family, a reputable healthcare provider.

• Gain exposure to advanced healthcare administration processes.

• Opportunities for professional growth in a supportive work environment.

• Preference given to UAE Nationals under the Emiratization Program.