Amazon is seeking a highly motivated Operations Supervisor to support the daily operations of its DXB5 delivery station in Dubai. This full-time role involves leading logistics operations, supervising teams, and improving delivery performance metrics in a high-paced, customer-focused environment.

Key Responsibilities:

• Assist in managing daily operations and act as a deputy for the Operations Manager.

• Supervise logistics assistants, coordinators, and delivery associates.

• Ensure safety protocols are followed and continuously improved.

• Monitor and coach team performance against KPIs.

• Coordinate with internal departments and delivery service partners for operational efficiency.

• Interview candidates and manage workforce allocation and performance.

• Track daily metrics, workflows, and productivity.

• Conduct briefings, assign workloads, and resolve process issues.

• Support training of new associates and manage administrative tasks.

• Perform physical tasks such as lifting packages (up to 15 kg) and pushing carts (up to 100 lbs).

Key Job Responsibilities Include:

• Shift planning (Receive/Dock/Stow)

• Managing productivity and quality targets

• Implementing process improvements (Kaizens)

• Creating mechanisms for streamlined operations

Basic Qualifications:

• High school diploma or equivalent

• 1+ years of experience in logistics or warehouse operations

• Proficient in Microsoft Office applications

• Able to work flexible shifts including nights, weekends, and holidays

• Capable of lifting up to 49 lbs and standing/walking up to 12 hours per shift

Preferred Qualifications:

• Experience in planning, performance metrics, and process improvement

• Age 18 or above

Additional Info: Amazon promotes an inclusive culture and provides accommodations for candidates with disabilities. For assistance during the hiring process, visit: Amazon Accommodations

Company: Q-Express Documents Transport
Job ID: A2943560
Workplace Type: On-site
Job Type: Full-Time