CRM Middle East is inviting applications for an exciting Mystery Shopper role focused on evaluating premium automotive service centers. This on-site opportunity in Dubai is ideal for car enthusiasts who own luxury vehicles and possess a keen eye for detail. Selected candidates will visit top-tier automotive service providers and provide valuable feedback to help enhance the overall customer experience.

Key Responsibilities:

• Conduct a one-time visit to a luxury automotive service center

• Evaluate customer service quality, professionalism, and overall experience

• Provide detailed feedback and observations on the service process

• Help identify areas of improvement for premium automotive service providers

• Submit evaluation reports accurately and on time

Qualifications:

• Must own a premium/luxury vehicle

• Vehicle must be due for service between May 15 – June 15

• Strong observational, communication, and writing skills

• Passion for cars and attention to detail is highly preferred

• Flexible availability to attend a one-time service visit

Perks:

• Get rewarded for participating

• Enjoy a premium vehicle service experience

• Play a part in elevating service standards across luxury automotive brands