• Expeditors is seeking a Logistics Operations Manager to oversee logistics projects from initiation to delivery, ensuring smooth communication, customer satisfaction, and operational efficiency. The role involves planning and executing large-scale projects, managing customer relationships, conducting risk management, and facilitating decision-making. The ideal candidate will have a strong background in logistics, project management, and supply chain operations.

Key Responsibilities:

• Enhance customer relationships and identify areas for improvement in the overall customer experience.

• Perform gap analysis, recommend operational improvements, and drive cost-saving initiatives.

• Serve as the first point of contact for customer queries and issues in daily operations.

• Plan project scope, objectives, and resources while setting deadlines and monitoring progress.

• Lead and motivate project teams, ensuring key milestones are communicated to stakeholders.

• Manage multiple large-scale projects simultaneously, using project management best practices.

• Conduct post-implementation reviews to evaluate project performance and ensure alignment with goals.

• Stay updated on the latest trends and tools in project management to improve processes.

Qualifications:

• Bachelor’s degree in Supply Chain, Logistics, or related field (or equivalent experience).

• 5+ years of experience in logistics, supply chain, or large-scale warehouse operations.

• 3+ years of experience in operations or project management, with stakeholder management experience.

• Knowledge of large-scale warehouse operations and relevant industry certifications (e.g., Kaizen, Lean, Six Sigma, PMP) preferred.

• Excellent customer service, negotiation, and communication skills.

• Strong critical thinking and risk management abilities.

• Ability to develop, evaluate, and present recommendations for operational improvements.

Additional Information:

• Competitive benefits, including paid vacation, sick time, retirement plan, medical coverage, and more.

• Less than 10% travel required.