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Laundry Supervisor
The Cove Rotana Resort - Franchised Ras Al Khaimah , UAE

Job Title: Laundry Supervisor

Job Summary

The Laundry Supervisor will oversee the daily operations of the laundry department, ensuring efficient workflow, high service quality, and compliance with safety standards. The role involves managing staff, maintaining equipment, and ensuring customer satisfaction.

Key Responsibilities

1. Team Supervision & Workflow Management

✔ Assign duties to laundry staff and monitor their performance.
✔ Ensure efficient workflow and timely completion of laundry tasks.
✔ Train new staff on laundry procedures and safety protocols.

2. Quality Control & Customer Satisfaction

✔ Inspect finished laundry to meet company quality standards.
✔ Handle customer inquiries and complaints in a professional manner.
✔ Maintain a clean and organized work environment.

3. Equipment & Inventory Management

✔ Ensure laundry equipment is properly maintained and in good working condition.
✔ Monitor inventory levels and place orders for supplies as needed.
✔ Coordinate with the maintenance team for timely repairs and servicing.

Candidate Requirements

Education: High school diploma or equivalent.
Experience: Proven experience in a supervisory role, preferably in hospitality or healthcare.
Technical Knowledge: Understanding of laundry procedures, equipment, and maintenance.
Leadership Skills: Ability to train, supervise, and manage a team effectively.
Problem-Solving: Strong decision-making skills to handle operational challenges.

Key Skills

🎯 Strong knowledge of laundry operations and procedures
🎯 Leadership and team management skills
🎯 Excellent communication and customer service skills
🎯 Attention to detail to ensure quality control
🎯 Effective time management & organizational skills
🎯 Problem-solving abilities to address operational issues
🎯 Ability to work well under pressure in a fast-paced environment
🎯 Understanding of laundry equipment maintenance
🎯 Teamwork & collaboration skills
🎯 Ability to train and develop staff members

Why Join Us?

🏆 Opportunity to work in a fast-growing and dynamic environment
🏆 Competitive salary and performance-based incentives
🏆 Career growth and leadership development opportunities

If you are an experienced laundry professional with strong leadership skills, apply now! 🚀

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