Mashreq is seeking a detail-oriented KYC Remediation Coordinator to support its Business Banking KYC Outbound Team. This full-time on-site role involves managing detailed MIS reports, driving automation initiatives, and ensuring compliance with KYC and regulatory requirements.

Key Responsibilities:

• Generate and publish MIS reports (Daily/Weekly/Monthly) using tools like Excel, Power BI, MicroStrategy, and BPM.

• Track and manage KYC remediation progress across multiple queues (e.g., BAW), ensuring TAT adherence.

• Maintain accurate KYC expiry databases and service trend analytics.

• Support audit and compliance by following internal SOPs, maintaining records, and responding to queries within 24 hours.

• Lead process improvements, identify automation opportunities, and assist with administrative tasks.

• Monitor disbursal applications, manage Chubb documentation, and maintain accurate key movement records.

• Back up service managers when required and ensure continuity of service operations.

Qualifications:

• Minimum 2 years’ experience in a relevant field, preferably Business Banking or KYC operations.

• Proficient in Excel, Power BI, and other reporting tools.

• Strong communication skills and the ability to work with cross-functional teams.

• Familiarity with operational systems, AML compliance, and audit requirements.

• Proactive, ethical, and a team player with a keen eye for detail.

Compensation & Benefits:

• Competitive full-time employment package.

• Opportunity to work with one of the leading financial institutions in the UAE.

• Career growth within a data-driven, innovation-focused team.

Location: On-site – United Arab Emirates
Employment Type: Full-time