Job Title: IT Support Specialist

📍 Location: Dubai, UAE
🧑‍💻 Open Positions: 5
🏢 Company Size: 50-99 Employees | Industry: IT Services
📄 Employment Type: Full-Time

Job Overview:

We are seeking skilled IT Support Specialists to join our team in Dubai. This role requires individuals with expertise in hardware and software troubleshooting, system installations, and IT service management. The ideal candidate should have strong problem-solving skills and experience in enterprise-level IT environments.

Key Responsibilities:

💻 Provide technical support for hardware and software issues.
💻 Adhere to service management processes and service level agreements (SLAs).
💻 Follow IT best practices based on Information Technology Infrastructure Library (ITIL) standards.
💻 Guide users in resolving technical queries related to hardware, software, and operating systems.
💻 Ensure consistency in IT service management and documentation.

Skills & Qualifications:

✅ Experience with image deployment in enterprise environments.
✅ Expertise in installation of client software and operating systems.
✅ Proficiency in software troubleshooting and fault resolution.
✅ Ability to fix bugs and errors on various smartphone operating systems.
✅ Strong understanding of IT service frameworks like ITIL.

Preferred Candidate:

🎯 Location: Dubai, UAE
🎯 Experience: Relevant IT support experience in a corporate environment.

Why Join Us?

⭐ Work in a dynamic IT services company.
⭐ Opportunities for career growth & professional development.
⭐ Competitive salary with a technology-driven work environment.