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Inside Sales Representative
H.B. Fuller Ras Al Khaimah , UAE

H.B. Fuller, a global leader in adhesives, sealants, and coatings, is seeking an Inside Sales Representative in Ras Al Khaimah, UAE. This role is crucial in sales generation, customer management, and account development, ensuring customer satisfaction and revenue growth.

Key Responsibilities:

📞 Sales & Lead Generation: Drive new business growth by acquiring new customers and reactivating inactive accounts.
🤝 Customer Relationship Management: Act as the single point of contact for customers, addressing queries, concerns, and product needs.
💰 Pricing & Quotation Management: Ensure accurate pricing and timely processing of quotations.
📑 Order & Returns Processing: Manage sales orders, returns, and invoicing, ensuring smooth operations.
📊 Market Research & Analysis: Identify commercial opportunities, contribute to sales strategies, and assist in marketing initiatives.
⚙️ Process Optimization: Improve efficiency in sales and customer service operations.
🗂️ Administrative Support: Maintain customer records, documentation, and compliance with company policies.

Eligibility Criteria:

Experience: Minimum 5 years in sales, marketing, or customer service (preferably in a manufacturing environment).
Education: Bachelor’s degree in Business, Sales, or Marketing (preferred).
Technical Skills: Advanced PC skills (Microsoft Office, data entry).
Communication: Strong written and verbal skills in English; Spanish proficiency is a plus.
Customer-Focused Attitude: Ability to resolve customer issues, manage expectations, and drive satisfaction.

Work Conditions & Travel:

🏢 Work Type: On-site, full-time
📞 Phone Work: Approx. 60% of time spent on calls
✈️ Travel Requirement: Up to 10% travel

Why Join H.B. Fuller?

🌍 Global Leader: Work with a company operating in 140+ countries.
📈 Career Growth: Opportunity to develop and lead customer relationships.
🤝 Inclusive Work Culture: Committed to diversity, equality, and professional growth.

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