JD.COM is hiring an HR Operations Specialist for their HR Shared Services Center (SSC) in Dubai. This full-time position offers an opportunity to work in a fast-paced, multicultural environment and contribute to seamless HR operations, employee experience, and compliance with UAE laws.

Key Responsibilities:

• HR Administration:

  • Manage day-to-day HR functions, including onboarding, offboarding, and employee data management.

  • Maintain accurate HR records and documentation.

  • Assist in payroll processing and employee benefits administration.

• Visa & Immigration Management:

  • Handle work visa applications, renewals, and cancellations for expatriate employees.

  • Ensure compliance with UAE immigration laws and company policies.

• Employee Support:

  • Serve as the first point of contact for HR-related inquiries.

  • Address issues related to payroll, reimbursements, and IT onboarding.

  • Provide timely support to employees and resolve concerns.

• Service Provider Coordination:

  • Liaise with external vendors for HR services.

  • Track vendor performance and manage service-level agreements (SLAs).

Qualifications & Skills:

• Experience: Minimum 2 years of experience in an HR support or operations role in the UAE.

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Skills:

  • Strong organizational and administrative skills with attention to detail.

  • Excellent communication and interpersonal abilities.

  • Proficient in Microsoft Office applications (Excel, Word, Outlook).

• Languages: Fluency in English is required; Chinese is a plus.

What We Offer:

• Competitive salary and benefits.

• A multicultural work environment.

• Opportunities for career development and growth within JD.COM.