Job Title: Head of Telemarketing 

Job Description:

Our client is a globally recognized CFD trading platform, offering seamless access to forex, commodities, indices, and cryptocurrencies. Known for its advanced technology, competitive spreads, and real-time analytical tools, the platform caters to both novice and experienced traders. With a focus on transparency, innovation, and user empowerment, they continue to lead in digital trading experiences.

They are currently seeking a strategic and experienced Head of Telemarketing to drive client acquisition, lead generation, and revenue growth. This leadership role is central to expanding market reach, building high-performing teams, and ensuring compliance with regulatory standards in the trading industry.

Who You Are:

You are a seasoned sales leader with a proven track record in telesales or business development—particularly in financial markets. You understand the dynamics of high-volume lead generation, know how to motivate teams, and are passionate about helping clients enter and thrive in the trading ecosystem.

Key Responsibilities:

• Design and implement a comprehensive telemarketing strategy to maximize lead conversion, client onboarding, and trading activity.

• Recruit, coach, and lead a dynamic team of telemarketers, instilling a high-performance culture.

• Set and monitor KPIs, ensuring team goals align with broader sales and growth targets.

• Create and refine sales scripts that comply with regulatory requirements and industry best practices.

• Continuously monitor call quality, providing actionable feedback and coaching for improvement.

• Collaborate closely with the sales and marketing teams to align lead generation with conversion strategies.

• Provide insights and regular performance reports to senior leadership, tracking success metrics and identifying areas for optimization.

• Stay informed on market trends and competitor activities to adjust outreach strategies accordingly.

Skills & Competencies:

• Outstanding verbal and written communication skills, with strong persuasive abilities.

• Fluency in English; multilingual candidates (Spanish, Arabic, Mandarin, Hindi) are a strong asset.

• Strong leadership, team management, and coaching capabilities.

• Results-driven mindset with excellent analytical and data interpretation skills.

• Advanced proficiency in CRM and lead management tools (e.g., Salesforce, HubSpot, Zoho).

Education & Qualifications:

• Bachelor’s degree in Business, Finance, Marketing, or a related field.

• Sales certifications or training in financial products are advantageous.

• At least 7 years of experience in telemarketing, sales, or business development.

• Proven success in managing telesales teams in the online trading, forex, or financial services industry.