Job Title: Head of Data & Analytics

Job Description:

Employment: Full-Time

Key Responsibilities:

1. Strategic Leadership:

• Define and lead the data and analytics strategy to drive business growth across product, marketing, customer retention, and business development.
• Align data analytics efforts with organizational goals to improve performance and growth.
• Foster a data-driven culture across the company.

2. Team Management:

• Recruit, develop, and lead a high-performing team of data scientists, analysts, and engineers.
• Promote collaboration to integrate data insights into product development, marketing, and operations.
• Oversee team hiring, training, and development to enhance analytical expertise.

3. Data Infrastructure & Systems:

• Manage and optimize data systems, pipelines, and analytics platforms.
• Work with IT and engineering teams to improve data architecture, ensuring quality, consistency, and accessibility.

4. Analytics & Insights:

• Use data analytics to identify growth opportunities and develop strategies for customer acquisition, retention, and lifetime value.
• Lead advanced analytics, including predictive modeling, A/B testing, and statistical analysis.
• Provide regular KPI reports and insights to stakeholders.

5. Growth Optimization:

• Leverage data insights to refine customer journeys, optimize product features, and improve marketing channels.
• Track and report on growth metrics, including conversion rates and customer behavior.
• Implement a data-driven experimentation approach to enhance business performance.

6. Cross-Functional Collaboration:

• Work with product and marketing teams to define KPIs and success metrics for growth experiments.
• Offer strategic insights to executive leadership for informed decision-making.
• Ensure smooth communication between data teams and other departments.

7. Data Governance & Compliance:

• Maintain data governance policies and uphold privacy and security standards.
• Ensure compliance with industry regulations on data privacy.

Qualifications:

Education:

• Bachelor’s or Master’s degree in Data Science, Statistics, Business Analytics, Economics, Computer Science, or a related field.

Experience:

• 5+ years in data analytics, growth, or marketing analytics roles, with at least 3 years in a leadership role.
• Experience leading data-driven growth initiatives, preferably in a tech or eCommerce company.
• Proven track record of using data to drive measurable business impact.

Preferred Qualifications:

• Experience with growth hacking and customer acquisition analytics.
• Familiarity with machine learning models, data science, and AI techniques.
• Proficiency in analytics tools like Looker, Snowflake, or similar platforms.

We encourage candidates to submit their CV as a Microsoft Word document where possible.