Accor is hiring a Guest Service Agent to provide exceptional hospitality experiences. You will be the first point of contact for guests, ensuring their stay is smooth and memorable.

Key Responsibilities:

✅ Greet, check-in, and assist guests throughout their stay.
✅ Handle guest requests, inquiries, and complaints professionally.
✅ Manage guest accounts and payments efficiently.
✅ Promote hotel facilities and provide upselling opportunities.
✅ Deliver exceptional customer service with a welcoming attitude.

Requirements:

✔ Experience in customer service or front office roles (hotel experience preferred).
✔ Proficiency in Opera or similar hotel management systems.
✔ Fluency in English (additional languages are a plus).
✔ Service-oriented personality with excellent communication skills.
✔ Ability to work in a fast-paced environment and handle multiple tasks.

Salary & Benefits:

💰 Competitive salary & benefits.
🎉 Employee discount card with Accor hotels worldwide.
📚 Learning & development programs for career growth.
🌍 Opportunities to work across Accor’s global properties.
♻️ Corporate Social Responsibility programs (Planet 21).

📩 How to Apply:

• Official Application Link: Accor Careers