Marriott International at Sheraton Sharjah Beach Resort & Spa is hiring a Guest Arrival Expert responsible for creating warm, efficient, and memorable arrival experiences for guests. This full-time, on-site role focuses on ensuring smooth check-ins and first impressions while supporting overall guest services operations. The company values diversity, inclusivity, and professionalism, fostering a strong global community.

Key Responsibilities:

• Welcome and assist guests upon arrival with professionalism and friendliness.

• Manage the check-in process efficiently, ensuring accuracy and guest satisfaction.

• Provide information and support regarding hotel services and amenities.

• Coordinate with other departments to meet guest needs promptly.

• Uphold Marriott’s quality standards, safety policies, and non-discrimination commitments.

• Maintain a clean, organized, and welcoming front desk and lobby environment.

Qualifications & Experience:

• Previous experience in guest services or front desk roles preferred.

• Strong communication and interpersonal skills.

• Ability to work well within a team and under pressure.

• Commitment to delivering excellent customer service.

• Flexibility to work full-time on-site.