Afrah Tobacco and Cigarettes Factory is seeking an experienced Front Desk Receptionist to manage daily front desk operations and provide exceptional customer service. The ideal candidate will coordinate appointments, maintain a professional reception area, and support administrative tasks to ensure smooth operations across departments.

Key Responsibilities:

• Greet visitors, answer phones, and handle inquiries professionally.

• Schedule and coordinate appointments, meetings, and events.

• Maintain an organized and tidy reception area with necessary materials.

• Assist with administrative duties such as data entry, correspondence, and office supplies management.

• Provide excellent customer service and promptly address issues or concerns.

• Collaborate with other departments to enhance operational efficiency.

Requirements:

• Minimum 5 years of experience in front desk or receptionist roles, preferably in a corporate environment.

• Strong multitasking skills while maintaining professionalism.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and office management software.

• Excellent verbal and written communication skills.

• Leadership or supervisory experience in front desk operations is a plus.

• Familiarity with scheduling software and additional language proficiency is advantageous.